Telepath AI - Unified OSS/BSS Architecture

Telepath AI Architecture

Unified OSS/BSS Integration via MCP & TM Forum Open Digital Architecture

📊 Real-time Orchestration Flow
🤖 AI Agent Layer
Service Agent
Customer service automation & order management
Network Agent
Intelligent network optimization & healing
Revenue Agent
Dynamic pricing & revenue assurance
Analytics Agent
Predictive analytics & insights
🔄 Telepath AI MCP Orchestration Layer
MCP Server Core
Tool registration & routing
Context Manager
Cross-domain state & correlation
Workflow Engine
Multi-API orchestration
Security Gateway
Authentication & audit logging
🔌 TM Forum Open APIs & CAMARA Extensions
Service Management
Service catalog, ordering & activation
TMF633, TMF640, TMF637
Customer Management
Customer 360° view & lifecycle
TMF629, TMF632
Product Management
Catalog & inventory
TMF620, TMF622
Resource Management
Network resources & topology
TMF639, TMF638
Trouble Management
Fault detection & resolution
TMF621, TMF656
Network APIs
QoS, edge discovery & SIM swap
CAMARA APIs
🏢 Legacy BSS/OSS Systems
CRM System
Customer relationships
Billing System
Rating & charging
Inventory System
Network & service inventory
Provisioning
Service activation
Fault Management
Alarm correlation
Performance Mgmt
KPIs & monitoring
📡 Network Infrastructure
5G Core
Network slicing & edge computing
RAN
Radio access network
Transport
IP/MPLS backbone
Fixed Access
FTTH/xDSL networks

🎯 Key Value Propositions

Unified Context AI agents gain holistic view across all BSS/OSS domains, enabling intelligent decision-making that considers network state, customer profile, and business rules simultaneously.
Cross-Silo Orchestration Combine service activation with real-time fault management to proactively resolve issues during provisioning, dramatically improving first-call resolution rates.
Standards-Based Integration Leverage TM Forum ODA and CAMARA APIs ensures vendor-agnostic integration and future-proof architecture aligned with industry best practices.
AI-Native Operations Purpose-built for AI agents with MCP protocol, providing deterministic tool interfaces that enable reliable automation and reduce hallucination risks.
Real-Time Correlation Context manager maintains state across API calls, enabling complex workflows like "zero-touch provisioning with guaranteed QoS" across multiple systems.
Rapid Innovation New AI capabilities can be deployed without touching legacy systems, accelerating time-to-market for innovative services and customer experiences.