Telepath AI Platform

Unified Telecom Intelligence via MCP

Break down BSS/OSS silos with Model Context Protocol orchestration. Enable AI agents to see and control your entire telecom infrastructure as one unified system.

# AI Agent orchestrates across BSS/OSS
await mcp.service_qualification({
address: "456 Main St, Springfield",
service: "fiber_1000"
})
✓ Service available at location
✓ OLT: SPFLD-OLT-01 has capacity
✓ No active alarms detected

Telecom Systems Are Fragmented

BSS/OSS systems operate in silos, making it impossible for AI agents to deliver intelligent automation without unified orchestration.

Without Telepath AI

  • Multiple disconnected APIs with different protocols
  • No context preservation between system calls
  • Manual correlation required across domains
  • AI agents can't understand the complete picture
  • High activation failure rates due to blind spots
  • Swivel-chair integration between systems

With Telepath AI

  • Single MCP interface for all AI agent interactions
  • Persistent context across BSS and OSS domains
  • Automatic cross-silo correlation and enrichment
  • AI sees complete network and customer state
  • Exceptional first-call resolution rates
  • Zero-touch automated workflows

Built on Open Standards

TM Forum Open Digital Architecture with GSMA CAMARA extensions, delivered through the Model Context Protocol.

AI Agent Layer
Customer Service Agents
Network Operations Agents
Revenue Assurance Agents
Analytics Agents
↓↑
Telepath AI MCP Orchestration Layer
MCP Server Core
Context Manager
Workflow Engine
Security Gateway
Event Correlation
↓↑
TM Forum APIs & CAMARA Extensions
TMF622 Ordering
TMF629 Customer
TMF637 Qualification
TMF640 Activation
TMF621 Trouble Ticket
↓↑
BSS/OSS Systems & Network Infrastructure
CRM / Billing
Product Catalogue
Network Inventory
Fault Management
Provisioning

Purpose-Built for AI-Driven Telecom

Every feature designed for reliable, deterministic AI agent operations across mission-critical telecom infrastructure.

🧠

Intelligent Context Management

Maintains state across multiple API calls, enabling complex workflows like combining service activation with real-time fault detection and automatic resolution.

🔄

Cross-Silo Orchestration

Seamlessly coordinates between BSS and OSS domains. Start provisioning, detect network issues, resolve them, and complete activation - all in one flow.

MCP Native Protocol

Built specifically for Model Context Protocol, providing deterministic tool interfaces that AI agents can reliably use without hallucination risks.

🔐

Enterprise Security

OAuth 2.0, JWT, mTLS support with complete audit trails. GDPR compliant with PII protection and immutable logging for regulatory compliance.

📊

Real-time Correlation

Event sourcing and correlation engine that connects alarms, performance metrics, and customer impacts in real-time for proactive operations.

🎯

Customer Impact Analysis

Instantly identify which customers are affected by any network event, enabling prioritised response based on SLA tiers and service criticality.

🔍

Root Cause Analysis

Automatic traversal of network hierarchy to identify the source of issues, reducing mean time to resolution across complex multi-layer networks.

📈

Performance Analytics

Comprehensive PM data collection and analysis across all network elements, supporting predictive maintenance and capacity planning.

☁️

Cloud Native Deployment

Kubernetes-ready with horizontal scaling, Redis caching, and streaming. Deploy on-premise, in any cloud, or hybrid environments.

Comprehensive Tool Coverage

Two sample specialised MCP servers providing complete BSS and OSS domain coverage through TM Forum standard APIs.

📊

BSS Catalogue Manager

13 TMF-Compliant Tools
service_qualification
Check service availability at specific locations with address and service specification
TMF637
customer_management
Retrieve customer information including account status, SLA tier, and service eligibility
TMF629
product_ordering
Create and manage product orders with full workflow support
TMF622
service_activation
Activate services in the network with provisioning integration
TMF640
list_product_offerings
Browse and filter product catalogue with pricing and contract terms
TMF620
list_service_specifications
Query technical service specifications linked to offerings
TMF633
list_geographic_locations
Coverage areas with technology types and quality indicators
TMF674
🔧

Network Manager

18 Network Operations Tools
nm_get_alarms
Retrieve active alarms with severity, affected elements, and timestamps
3GPP TS 28.532
nm_get_alarm_impact
Analyse customer impact of alarms with SLA tier prioritisation
3GPP TS 28.545
nm_find_root_cause
Traverse network hierarchy to identify root cause of issues
3GPP TS 28.545
nm_get_network_element
Detailed element configuration, state, location, and attributes
3GPP TS 28.623
nm_list_network_elements
Filter elements by type, site, state, or parent hierarchy
3GPP TS 28.623
nm_get_topology_tree
Hierarchical network topology with parent-child relationships
3GPP TS 28.622
nm_get_customers_by_element
All customers served by an element and its children
Custom

Springfield-Shelbyville Network

A realistic multi-technology telecom network demonstrating cross-domain orchestration capabilities.

Telepath AI Network Map

Springfield / Shelbyville Service Area
5 Active
1 Suspended
0 Alarms
Springfield Shelbyville MAIN STREET OAK AVENUE ELM STREET MAPLE DRIVE CHERRY LANE MICROWAVE 18GHz SPRINGFIELD CENTRAL OFFICE CR OLTDowntown OLTNorth CMTS Cell Tower4G/5G CMTSShelbyville Jane Doe456 Main StG John Smith123 Main StS Alice Johnson789 Oak AveP Bob Williams321 Elm StSUSPENDED Carol Brown555 Maple DrS David Lee777 Cherry LnB ONT-8452934 ONT-8452935 ONT-8452936 ONT-8452938 CM-8452937 CM-8452939

MCP Tool Documentation

Complete reference for all available MCP tools with parameters and example responses.

POSTservice_qualification

Check Service Availability (TMF637)

Determines if a specific service can be delivered at a given address.

address
object
Address object with streetName, streetNumber, city
serviceSpec
object
Service specification with id and name fields
GETcustomer_management

Customer Information (TMF629)

Retrieves complete customer profile including account status and eligibility.

customerId
string
Unique customer identifier (e.g., "8452934")
POSTproduct_ordering

Create Product Order (TMF622)

Creates a new product order with customer and delivery information.

orderDate
string
ISO format order date
customerId
string
Customer placing the order
productOfferingId
string
Product offering to order (e.g., "pkg_fiber_1000")
address
object
Delivery address for the service
POSTservice_activation

Activate Service (TMF640)

Activates a service in the network infrastructure.

serviceName
string
Human-readable service name
serviceType
string
Service type (e.g., "Broadband")
serviceSpecId
string
Service specification identifier
GETnm_get_alarms

Get Network Alarms

Retrieves active alarms with optional filtering by severity and element.

severity
string
Filter: critical, major, minor, warning
neId
string
Filter by network element ID
isActive
boolean
Filter for active alarms only (default: true)
GETnm_get_alarm_impact

Alarm Customer Impact

Analyses which customers are affected by a specific alarm.

alarmId
string
Alarm identifier to analyse (e.g., "ALM-ABC123")
GETnm_find_root_cause

Root Cause Analysis

Traverses network hierarchy to find the root cause of issues.

neId
string
Element experiencing issues (e.g., "ONT-8452934")
GETnm_get_topology_tree

Network Topology Tree

Returns hierarchical network topology with parent-child relationships.

rootNeId
string
Root element ID (defaults to core router)
maxDepth
integer
Maximum depth to traverse (default: 5)

Quantified ROI

Enterprise-scale benefits from unified BSS/OSS orchestration.

85%
Reduction in integration time
60%
Faster service activation
40%
Lower operational costs
95%
First-call resolution rate